Last Updated: February 7th, 2013.
Kiinzel, Inc. ("Kiinzel," "we," or "us") knows that you care how information about you is used and shared. This
how the information will be used, and how you can control the collection, correction and/or deletion of
The privacy practices of this statement apply to our services available under the domain and subdomains of
http://kiinzel.com (the "Site") and apply generally to our subsidiaries or joint venture websites.
are not in agreement with these terms and conditions, please do not register with or use or access the Site. By
YOUR INFORMATION MAY BE TRANSFERRED TO – AND MAINTAINED ON – COMPUTERS LOCATED OUTSIDE YOUR STATE, PROVINCE,
COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR
JURISDICTION. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, KIINZEL
TRANSFERS PERSONALLY IDENTIFIABLE INFORMATION TO THE UNITED STATES AND PROCESSES IT THERE. YOUR CONSENT TO THIS
Information We Collect
Kiinzel collects individually-identifiable information from individuals who visit the Site ("visitors") and
individuals who register to use the Site ("users"). You can browse through selected portions of the Site without
providing any personal information. To register you have to provide us with your name and email address and you
are no longer anonymous to us. Thereafter, you are required to provide such personal information as may be
necessary to complete a sale or trade transaction and to pay any applicable fees.
User-Provided Information: You provide us personally identifiable information about yourself, such as your name
and e-mail address, if you register for a Kiinzel Account with the Site. You also may give us permission to
access your information in other services – for example, you may link your Facebook or Twitter account to
Kiinzel, which allows us to obtain information from those accounts (e.g., your friends or contacts). The
information we obtain from those services often depends on your settings or their privacy policies, so be sure
to check what those are. You may also provide other personal information. This can include your profile photo,
comments, personal interests, wish-lists information, and any other information you provide us. You may provide
us personally identifiable information in User Content you post to the Site, including without limitation by
posting or conducting a sale or trade transaction. If you correspond with us by email, we may retain the content
of your email messages, your email address and our responses. We may also retain any messages you send through
the Site. Kiinzel will collect transactional information based on your activities on the sites (such as trading,
offering, buying, selling and content you generate or that relates to your account). If you choose to post
messages in our message centre, reviews, or other message areas or leave feedback for other users, we will
collect that information you provide to us. We retain this information as necessary to help resolve disputes,
provide customer support and troubleshoot problems as permitted by law.
We also collect the other information that you provide as part of registration and the administration and
personalization of your Kiinzel Account profile, including without limitation your zip/postal code and
individual preferences or demographic information. ("Non-Personally Identifiable Information").
Non-Personally Identifiable Information may be used in conjunction with other information in a manner that may
constitute personally identifiable information (for example, combining your zip/postal code with your street
We may combine your personally identifiable information with Non-Personally Identifiable Information and
aggregate it with information collected from other Kiinzel Users to provide you with a better experience, to
improve the quality and value of the Site, and to analyze and understand our Site. We may also use the combined
information without aggregating it to serve you specifically, for instance to deliver a product to you in
accordance with your account preferences.
Cookies Information: When you visit the Site, we may send one or more cookies - a small text file containing a
string of alphanumeric characters - to your computer that uniquely identifies your browser and lets Kiinzel help
you log in faster and enhance your navigation through the site. A cookie may also convey information about how
you browse the Site to us. A cookie does not collect personal information about you. A persistent cookie remains
on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent
visits to the site. Persistent cookies can be removed by following your web browser's directions. A session
cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all
cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly
if the ability to accept cookies is disabled.
Log File Information: Log file information is automatically reported by your browser each time you access a web
page. When you use the Site, our servers automatically record certain log file information. These server logs
may include information such as your web request, Internet Protocol ("IP") address, browser type, referring /
exit pages and URLs, number of clicks and how you interact with links on the Site, domain names, landing pages,
pages viewed, and other such information. Log file information may be used in conjunction with other information
in a manner that may constitute personally identifiable information.
Clear Gifs Information: When you use the Site, we may employ clear gifs (also known as web beacons) which are
used to track the online usage patterns of our users anonymously. In addition, we may also use clear gifs in
HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to
enable more accurate reporting, improve the effectiveness of our marketing, and make Kiinzel better for our
users. Clear gif information is not personally identifiable, however, clear gif information may be used in
conjunction with other information in a manner that may constitute personally identifiable information.
Device Identifiers: Due to Internet communications standards, when you visit or use the Site we automatically
receive your computer's Internet Protocol (IP) address (or the proxy server you use to access the World Wide
Web), your computer operating system, the type of Web browser you are using, and your Internet Site Provider
(ISP). This information is used to analyze overall trends to help us improve the Site. When you access the Site
by or through a mobile device, we may access, collect, monitor and/or remotely store one or more "device
identifiers." Device identifiers are small data files or similar data structures stored on or associated with
your mobile device, which uniquely identify your mobile device and are used by us to enhance your use of the
Site. A device identifier may be data stored in connection with the device hardware, data stored in connection
with the device's operating system or other software, or data sent to the device by Kiinzel. A device identifier
may convey information about how you browse the Site to us. A device identifier does not collect or share any
personally identifiable information about you, however, a device identifier may be used in conjunction with
other information in a manner that may constitute personally identifiable information. A device identifier may
remain persistently on your device, to help you log in faster and enhance your navigation through the Site. Some
features of the Site may not function properly if use or availability of device identifiers are impaired or
Location Data: When you utilize the Site by or through a mobile device, web application or other means, we may
access, collect, monitor and/or remotely store "location data," which may include GPS coordinates (e.g. latitude
and/or longitude) or similar information regarding the location of your mobile device. Location data may convey
information about how you browse the Site to us. Location data does not collect or share any personally
identifiable information about you, however, location data may be used in conjunction with other information in
a manner that may constitute personally identifiable information. Some features of the Site, particularly
location-based services, may not function properly if use or availability of location data is impaired or
How We Use and Share Your Information
Our primary purpose in collecting your personal information is to facilitate your use of the Site, render our site
more responsive to the needs and desires of its users, and continue to enhance the overall user experience. By
providing us with your personal information, you consent to our use of such information in accordance with this
We use the personal information you submit to operate, maintain, and provide to you the enhanced features and
functionality of the Site. We use your personal information and other information we obtain from your current
and past activities to: resolve disputes; troubleshoot problems; help promote safe marketplace; collect fees
owed; measure consumer interest in our products and services, inform you about online offers, products,
services, and updates; customize your experience; detect and protect us against error, fraud and other criminal
times, we may look across multiple users to identify problems or resolve disputes, and in particular we may
examine your personal information to identify users using multiple User IDs or aliases. We may compare and
review your personal information for errors, omissions and for accuracy.
By providing Kiinzel your email address (including by "following," "liking," adding the Kiinzel application,
linking your account to the Kiinzel service, etc., on a third party website or network), you consent to our
using the email address to send you Site-related notices, including any notices required by law. You also agree
that we may send you notifications of activity on the Site to the email address you give us, in accordance with
any applicable privacy settings. We may use your email address to send you other messages, changes to features
of the Site, or special offers. You may not opt out of Site-related e-mails at anytime.
Kiinzel may use certain information about you and/or your User Content internally for purposes such as
analyzing how the Site is used, diagnosing service or technical problems, maintaining security, and
Kiinzel may provide blogs, message centers, or comment areas (collectively community discussions). Kiinzel is
not responsible for the information you choose to submit via these community discussions. To request removal of
your information from community discussions, contact us at firstname.lastname@example.org. In some cases, we may not be
able to remove your information, in which case we will let you know if we are unable to do so and why. We may
maintain copies of such information for our records.
Your User ID is displayed in connection with Kiinzel activities (e.g. offer and listing information) and may be
available to the public. This personal information is by its nature public and there can be no expectation of
privacy with respect to this information. For example, other people may see the items you are offering to trade
or sell and items that you want, items that you have acquired by trading or purchased in the past, your feedback
rating and associated comments, your postings, and so on. If you associate your name with your user information
(e.g. User ID), the people to whom you have revealed your name will be able to personally identify your Kiinzel
Kiinzel reserves the right, but has no obligation, to monitor the User Content you post on the Site. We reserve
the right to remove any such information or material for any reason or no reason, including without limitation
if in our sole opinion such information or material violates, or may violate, any applicable law or our Terms of
Use Agreement, or to protect or defend our rights or property or those of any third party. Kiinzel also reserves
the right to remove information upon the request of any third party.
information so that you will not have to re-enter it during your visit or the next time you visit the site; (b)
provide custom, personalized content and information; (c) monitor the effectiveness of our Site; (d) monitor
aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix
technology problems reported by our Users or engineers that are associated with certain IP addresses; (f) help
you efficiently access your information after you sign in; and (h) track User Content and Users to the extent
necessary to comply as a service provider with the Digital Millennium Copyright Act; and (i) automatically
update the Kiinzel application on your system and related devices.
You agree that we may use your personal information to contact you and deliver information to you that, in some
cases, are targeted to your interests, such as targeted banner advertisements, product offerings, and
expressly agree to receive this information.
If you submit any testimonials, comments, or other messages to Kiinzel (collectively, "Testimonials"), we may
ask you for your consent to post your Testimonial on the Site, and to use your Testimonial in our promotional
efforts, along with your name and photo. If you want your Testimonial removed, please contact us at
We will retain user information for as long as an account is active or as needed to provide the Services.
Without limiting the foregoing, we will retain and use user information as necessary to comply with applicable
legal obligations, resolve disputes, and enforce our agreements.
We may use third party services to facilitate or outsource one or more aspects of the business, product and
service operations that we provide to you (e.g., analytics, search technology, discussion boards, payment
processors, affiliate and rewards programs etc.) and therefore we may provide some of your personal information
directly to these third party service providers. In the event that we provide your personal information, these
internal service providers' are subject to confidentiality agreements with us and other legal restrictions that
prohibit their use of the information we provide them for any other purpose except to facilitate the specific
outsourced Site-related operation. In some instances, the third party service provider may collect information
be notified of the involvement of the third party service provider, and all additional information you provide
them and their additional uses will be strictly up to you. If you provide additional information to a third
party service provider directly, then their use of your personal information is governed by their applicable
We may share your relevant personally identifiable information with Barterers, Traders, Buyers and Sellers
(collectively users of the Site), as necessary to facilitate sale or trade transactions. Kiinzel also enables
you to optionally share personal, contact, and financial information to complete transactions. We encourage you
to investigate users' reviews and ratings before entering into a transaction or choosing to share your personal
information with them. To help protect your privacy, we allow only limited access to other users' information to
facilitate your transactions. When users are involved in a transaction, they may have access to each other's
name, User ID, email address and other contact information. In all cases, you must comply with data protection
and privacy laws and allow other users to review what information you have collected about them.
Kiinzel may also share your personal and financial information with third party payment processor(s), as
necessary to facilitate the creation of listings and sale or trade transactions, or to collect applicable fees.
We may store personal information in locations outside the direct control of Kiinzel (for instance, on servers
or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor
information is generally one of the transferred business assets in these types of transactions. We may also
transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Any personal information or content that you voluntarily disclose for posting to the Site, such as User
Content, becomes available to the public, as controlled by any applicable service settings. To change your
applicable settings on the Site, navigate to your account settings, dashboard and profile pages. If you remove
information that you posted to the Site, copies may remain viewable in cached and archived pages of the Site, or
if other users have copied or saved that information.
From time to time, we may run contests, special offers, promotions, or other events or activities ("Events") on
the Site together with a third party partner. If you participate in such Events or provide information to such
third parties, you give them permission to use it for the purpose of that Event and any other use that you
approve. We cannot control third parties' use of your information. If you do not want your information to be
collected by or shared with a third party, you can choose not to participate in these Events.
third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a)
conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take
against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist
government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or
protect the rights, property, or personal safety of Kiinzel, our Users or others.
If you post a Listing, we may publish such Listing (including any associated User Content) via the Site. You
may direct the Site to share Listing information with other services (like Facebook or Twitter) when you've
chosen to link to your Kiinzel account to those services or publish your activity on Kiinzel to them. For
example, you can choose to publish your Listing to Facebook or Twitter. We may also display the geographical
location of your Listing in the form of a map so that Kiinzel Users can see the general area and neighborhood of
Non-Personally Identifiable Information: We may share non-personally identifiable information, including
information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs
(such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with
interested third parties to help them understand the usage patterns for certain Kiinzel Site. Third party
sites based on a Kiinzel User's prior visits to and usage of the Site.
Your use of other users' information
In order to facilitate interaction among all Kiinzel community members, the Site allows you limited access
other users' contact and shipping information. As a user of the Site you may be provided access to the User ID,
email address and other contact and shipping information of the other users involved in the transaction.
that you obtain through the Site or through an Kiinzel related communication or Kiinzel facilitated transaction,
Kiinzel hereby grants to you a license to use such information only for: (a) Kiinzel related communications that
are not unsolicited commercial messages, (b) any other purpose that a user expressly agrees to after you tell
them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove
themselves from your database and a chance to review what information you have collected about them. In
you disclose personal information about another user to any third party without our consent and the consent of
that user. You agree that other users may use your personal information to determine whether to make or accept
an offer or confirm a transaction or to communicate with you to complete a transaction in accordance with this
respect to information they access.
How We Protect Your Information
Kiinzel cares about the integrity and security of your personal information. We cannot, however, ensure or
warrant the security of any information you transmit to Kiinzel or guarantee that your information on the Site
may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial
safeguards. Your privacy settings may also be affected by changes to the functionality of Kiinzel's
distributors, such as social networks. Kiinzel is not responsible for the functionality or security measures of
any third party. By way of example (without limiting the foregoing), we may be forced to disclose personal
information to the government or third parties under certain circumstances, third parties may unlawfully
intercept or access transmissions or private communications, or users may abuse or misuse your personal
information that they collect from the Site. Therefore, although we use industry standard practices to protect
your privacy, we do not promise, and you should not expect, that your personal information or private
communications will always remain private.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify
your identity before granting you access to your account. You are responsible for maintaining the secrecy of
your unique password and account information, and for controlling access to your email communications from
Kiinzel, at all times. You are also responsible for limiting access to devices used to access Kiinzel (e.g.
computers, smartphones etc.), and signing out of Kiinzel after a session. If you lose control of your password,
you may lose substantial control over your personal information and may be subject to legally binding actions
taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately
change your password.
When you enter sensitive information (such as payment credentials), we encrypt that information using secure
socket layer technology (SSL). We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it. No method of transmission over the
Internet, or method of electronic storage, is 100% secure, thus, we cannot guarantee its absolute security. If
you have any questions about security on our Site, you can contact us at support@Kiinzel.com.
Accessing, Reviewing and Changing your Personal Information
You may, of course, decline to submit personally identifiable information through the Site, in which case
Kiinzel may not be able to provide certain services to you. You may update or correct your account information
(e.g. password), personal preferences, or contact information at any time by logging in to your account and
proceeding to your account settings and profile pages. You must promptly update your personal information if it
changes, is inaccurate, or you believe may have been compromised. Generally, we will not modify your personal
information based on your request because it is very difficult to authenticate your account manually.
Protecting the privacy of young children is especially important to us. Children under the age of 18 are not
eligible to use our Site without the supervision of a parent or guardian. Kiinzel does not knowingly collect or
solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as
Users. If you are under 13, please do not send any information about yourself to us, including your name,
address, telephone number, or email address. No one under age 13 is allowed to provide any personal information
to or on Kiinzel. In the event that we learn that we have collected personal information from a child under age
13 without verification of parental consent, we will delete that information as quickly as possible. If you
believe that we might have any information from or about a child under 13, please contact us at
Kiinzel cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as:
intellectual property rights, fraud and other rights, to help protect you and the Kiinzel community from bad
actors. Therefore, in response to a verified request by law enforcement or other government officials relating
to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your personal
information and available transactional history in connection with the Site without a subpoena. Without limiting
the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we
will not otherwise disclose your personal information to law enforcement or other government officials without a
subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the
disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected
Identity theft and the practice currently known as "phishing" are of great concern to Kiinzel. Safeguarding
information to help protect you from identity theft is a priority to Kiinzel. We do not and will not, at any
time, request your credit card information, your Kiinzel Account login credentials and password, or national
identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information
about phishing, visit the Federal Trade Commission's website at http://www.ftc.gov
Information Exchanged Between Users of the Site
Users of the Site are not our employees or consultants and we are not a party to any transaction between you
and the seller. As a result, we cannot control their actions and cannot be held liable for any actions that they
may take, including but not limited to with respect to your personally identifiable information.
Links to Other Web Sites & Third Parties
We are not responsible for the practices employed by websites linked to or from the Site, nor the information
or content contained therein. Please remember that when you use a link to go from the Site to another website,
that have a link on our website, is subject to that website's own rules and policies. Please read over those
rules and policies before proceeding.
disclosure of information we collect from you. If you disclose your information to others, whether they are
buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or
disclosure of the information you disclose to them. Kiinzel does not control the privacy policies of third
parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you
to ask questions before you disclose your personal information to others.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing
or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous
posting of such notice on the Site, as determined by Kiinzel in its sole discretion. We reserve the right to
determine the form and means of providing notifications to you, provided that you may opt out of certain means
Cancellation of the Site
Upon your request, we will deactivate your account, contact information, and other applicable personal and
profile information. To make this request, email email@example.com. Such information will be deactivated as
soon as reasonably possible based on your account activity and applicable law.
We will retain in our files some personal information you have requested to remove to prevent fraud, collect
Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all
of your personal information will be completely removed from our databases in response to your requests.
However, such personal information will be deactivated from public and user viewing and will only be available
to select Kiinzel personnel.
When we change the policy in a material way, we will update the 'last modified' date at the top of this Privacy
website, please contact us at support@Kiinzel.com.